Omnia plus Hybo
Hybo is pleased to announce its latest integration with Omnia, a platform for call center management.
But what is Omnia?
Omnia allows you to optimize your workforce by aligning employee shifts with business demand, managing medical leave, vacations, study days, and controlling absenteeism.
Why use Omnia + Hybo?
With the integration of Hybo into Omnia, you will not only manage your workspaces but also manage your teams.
Automatic time and absenteeism reports for integration into your payroll system
The integration of Hybo with Omnia provides accurate time and absenteeism reports ready to be directly integrated into your payroll system, saving time and reducing errors.
Cost reduction due to increased adherence and reduced turnover
Thanks to Hybo and Omnia, you’ll experience higher employee adherence and reduced turnover, resulting in significant savings for your business.
Improved Service Level and reduced abandonment through break and activity optimization
Optimizing breaks and activities through the integration of Hybo and Omnia leads to improved Service Level and reduced abandonment in your company
Save up to 80% of time in creating work schedules
Hybo and Omnia simplify the creation of work schedules, saving up to 80% of your time and allowing you to focus on strategic tasks.
Increased control and visibility over the performance of each campaign, supervisor, and agent
The integration provides greater control and visibility over the performance of campaigns, supervisors, and agents, facilitating data-driven decision-making.
No more payroll errors: a single source of information visible to all company employees
The integration ensures a single source of information for all employees, eliminating payroll errors and improving transparency in your company.
This integration of Hybo with Omnia revolutionizes workforce management, enabling report automation, cost reduction, and more effective performance control, bringing efficiency and accuracy to your business.